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    Shipping & Returns

    How will my order be shipped to me?

    All of our items are shipped via EMS, with tracking number, and arrive in a small bubble envelope or box.


    How long will it take to ship my order?

    We will process your order within 2-5 business days. Once your order ships, it may take up to 2 - 3 weeks for your order to arrive, depending on your country. Most orders arrive within 2 weeks, however.


    What is your return policy?

    We offer a 30 day money back guarantee. If you are not 100% satisfied with your purchase simply contact us here or at support@tuxeer.com within 30 days of delivery of your item and we will gladly walk you through returning your order to us for a refund.


    There is a problem with my order. What do I do?

    Please contact us here or at support@tuxeer.com and we will work to correct the problem as soon as possible.

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